सर्वे भवन्तु सुखिनः सर्वे सन्तु निरामयाः ।
सर्वे भद्राणि पश्यन्तु मा कश्चिद्दुःखभाग्भवेत् ॥
A decade back, Health care delivery system in Nagpur was quite obsolete. Needy Nagpurians had no option but to reach government medical colleges for any life threatening problems. Small nursing homes use to render single speciality secondary health care delivery and for varied tests, one had to go to different centres in diverse parts of Nagpur. Orange City Hospital & Research Institute was a unique experimentation at a time when nobody dared to venture in field of tertiary health care delivery system. Against all odds, it was started and has now established a name which has led to its recognition as brand ambassador of Health especially for central India. It is known fact that within a decade, OrangeCityHospital has played a pivotal role in gaining the confidence of central Indians and also brought Nagpur in national health care map.
Orange City Hospital & Research Institute (OCHRI) based at 19, Pande Layout is a leading multi super speciality hospital of Nagpur providing services of 160 doctors through 60 varied departments. It is run by Ravi Nair Hospitals Private Limited (RNHPL) constituting Board of Directors namely Dr.Dileep Dhande, Dr.Jay Deshmukh, Dr.Usha Nair, Dr.Anup Marar and Dr.Vidya Udaybhaskar led by Shri.Udaybhaskar Nair, Chairman. Dr.Anup Marar, a Paediatrician and renowned health management consultant also looks after the day to day administration as Director (Administration).
WHERE CARE IS THE HALLMARK..!
The karmabhumi of NAIRSONS family has always been Nagpur. The respect, love and affection showered by Nagpur citizens had to be repaid a bit in some manner. An unfortunate tragedy in their family wherein their younger brother Shri.Ravi Nair died in a road accident because of lack of timely super speciality expertise shocked NAIRSONS family. At a time when all serious patients had to be directed either only to medical colleges or flown to Mumbai, NAIRSONS family with back up of like-minded medical faculties conceived the idea of initiating a dedicated tertiary care hospital with state of art equipment. There was an urgent need of such a super-speciality centre wherein a relative could bring his suffering family member to offer a fair chance to live. Somebody had to take the first step and undertake major risk to invest in such a comprehensive super speciality hospital and garner confidence of central India populace. Hospitals are major capital investment. Hence earlier in those times, no body was keen to take such a venture. Since profit making through a hospital was not the motto of NAIRSONS family, they went ahead. 15 years back when OCHRI ordered top of the line advanced equipments like 13 HP colour multi parameter monitors in one go, there was no hospital in Maharashtra leave aside Nagpur be it even major hospitals in Mumbai which possessed such equipage.
WHERE ETHICS MATTERS..!
Time and again; senior faculties from India and abroad, have commended the extensive infrastructure and stringent ethical protocols implemented at OCHRI.
OCHRI is in a different pedestal wherein ethical rational comprehensive quality health care is strictly implemented. The inflow of Patient from Madhya Pradesh and Chattisgarh leave apart from all over Vidarbha who now confidently come down to OCHRI undisputedly proves the fact that Health care expertise of Nagpur is now counted.
At OCHRI, every penny received and spent is duly receipted as per a fixed tariff. Payments to doctors are also done by cheque mode. OCHRI tried to gather a group of like-minded specialists who are expected to render ethical quality healthcare. Down the line, OCHRI with pride noted that they have associated with more than 160 specialists providing services through 60 varied departments & 30 speciality clinics.
OCHRI is involved in many medico-social commitments of city in form of conducting school health check up camps, cancer screening camps, regular speciality camps etc. OCHRI has also joined hands with Global Cancer Concern of India to provide home based palliative care services for terminally ill cancer patients. Further OCHRI is associated with Sarvaa Shikshaa Abhiyaan scheme of government. Any needy child through their district primary education officer can avail the expertise of OCHRI to get any intricate surgery done for an affliction affecting his scholastic progress be it Orthopaedics, ENT, eye surgeries. Likewise Smile train has approved OCHRI to provide free surgeries to all cleft lip and palate-afflicted children. The Emergency Services of Nagpur city under aegis of Nagpur city Police is run and managed by OCHRI. This exclusive accredited ambulance facility is first of its kind in Maharashtra and such unique police-private hospital participatory venture is first in India! Recently they took over the management of Swami Sitaramdasji Maharaj Hospital & Research Centre based at Ramtek to run on no profit basis.
WHERE TEAMWORK IS NURTURED..!
All such social ventures show that OCHRI within all its feasible resources and limitations is trying its best to serve the society in best possible manner.
The distinctness and academic ambience being nurtured at OCHRI attracts doctors and has even led to its endorsement by Maharashtra Medical Council. OCHRI’s record keeping is also meticulous which ensures accountability of each and every person involved in treatment of patients. The conception of a dedicated area for academics in form of Jaivik conference hall for encouraging associations to hold CME’s and workshops could only be seen at OCHRI. A quarterly newsletter under the name and style of Jaivik is distributed free of costs to more than 1000 doctors all over central India along with a fortnightly day brighteners emphasizing the moral ethics. OCHRI also conducts CME under the name and insignia of “Siddhi” in every town every month to highlight recent advances.
OCHRI is the only Hospital of Nagpur to have been recognized by SEC Rly and C Rly for aiding them in emergency care for railway accident cases. OCHRI is the only Hospital of Nagpur to have been recognized by 50 major Organisations/Companies of Central India. OCHRI is the only Hospital of Nagpur to be recognized by National Board of Examinations for conducting DNB (Family Medicine) course. OCHRI is the only hospital of this region to have consistently ensured its ISO 9001 certification since last 6 years. OCHRI is the only hospital in Central India to have 4 certified Lead Quality Auditors and 3 Certified Internal Quality auditors to supervise and check the quality management systems.
It is now established that Orange City Hospital & Research Institute with its goal of providing quality health care under one roof in reasonable costs is now pride not only of Nagpur but also for Central India and is a symbol of faith.
THE SIGNATURE FAMILY HOSPITAL WHICH IS BRANDED AS CENTRAL INDIA’S HEALTH CARE TAKER..!
Along with Consultants; OCHRI have a full time hierarchy of Critical Care Physicians, Resident Physicians, Gynaecologists, Anaesthetists and surgeon’s apart from Registrars and medical officers. OCHRI is the only hospital which boasts of full time 6 member Intensivists group led by 2 critical care physicians to render stationed 24×7 care to the patients admitted in their 40 bedded critical care complex.
OCHRI also promotes whole body check-up approach methodology. Various profiles are evaluated as a regular screening modality. Almost all major reputed companies utilise this executive health check up system for their employees. Correspondingly advanced spiral CT scan, state of art Diagnostic Laboratory, PFT (Lung function), Sleep Lab (for sleep apnoea confirmation), Mammography, EEG (for epilepsy), ENG (for vertigo), BERA (hearing testing), Dentistry, Interventional radiology and Physiotherapy, Blood storage unit, E-Scan etc are also available.
As on date OCHRI has the privilege of ensuring maximum number of specialists and super specialists under one roof in a private health care Institution of Central India outside any medical colleges. The magnitude of health care dependency on Nagpur is now attracting health care groups from metropolis to function at Nagpur. This must be due to the fact that Nagpur & central Indians are not reaching their centres based in metropolis nowadays. As a prime mover based at Nagpur, which did endow this foundation of trust with a long-term vision in mind to acquire this image for Nagpur, this is one of OCHRI’s most distinct achievements. Thus OCHRI is not a corporate hospital but a hospital which is investing the amount back to society by continually improving the health care delivery system. With so much feathers in its cap, OCHRI is worthy of being endorsed as the brand ambassador of central Indian health care sector.
Unique accomplishments of Orange City Hospital & Research Institute ( OCHRI) in Central India’s health care sector as on 1st September 2009.
- OCHRI is the only ISO 9001:2000 certified hospital of Nagpur providing services of 150 doctors through 60 departments under one roof.
- OCHRI is the only private hospital recognised to render Emergency room readiness for all Government VVIP’s encompassing Z-plus security visiting Nagpur.
- OCHRI is the only Hospital of this region to have been affiliated by Global Cancer Concern of India and SMILE TRAIN.
- OCHRI is the only Hospital to be included from Maharashtra and Central India in the 9 member Indian health care CEO delegation-2005 nominated by UK Government.
- OCHRI is the only Hospital of Nagpur to have been recognized by SEC Rly and C Rly for aiding them in emergency care for railway accident cases.
- OCHRI is the only hospital to run a secondary care rural hospital at Ramtek apart from initiating the concept of Family Clinic at Katol Road to provide primary quality health care at very cost effective rates.
- OCHRI is the only Hospital of Nagpur to have been recognized by 50 major Organisations/Companies of Central India.
- OCHRI is the only Hospital of Nagpur to be recognized by National Board of Examinations for conducting DNB (Family Medicine) course.
- OCHRI is the first hospital in Nagpur to have been licensed by FDA to run a Blood Storage Unit.
- OCHRI is the only hospital of this region to have consistently ensured its ISO 9001 certification since last 4 years.
- OCHRI is the only hospital to have introduced Air ambulance services to Central India.
- OCHRI is the only hospital of Nagpur to have a registered news paper under name and style of “Jaivik’ which propagates moral, ethical and professional values amongst medical community.
- OCHRI is the only hospital from Nagpur to had retained its inclusion in India’ best hospital list ( The Week) for 3 years amongst the survey conducted amongst all government/ private medical colleges/ hospitals of Nagpur from 2006-2008.
- OCHRI is the only hospital in Central India to have 4 certified Lead Quality Auditors and 3 Certified Internal Quality auditors to supervise and check the quality management systems.
- OCHRI was the only hospital from Nagpur to have presented a paper on behalf of medium sized hospital in the recent held 2nd National Health Conclave organised in Indian Institute of Management, Ahmedabad.
- OCHRI was the only hospital from Maharashtra who’s CEO was awarded the National Achievement of Health Excellence -2007.
- OCHRI was the only hospital from Maharashtra who’s CEO was awarded the International Achievers award for Health Excellence -2008.
- OCHRI was the only hospital from Nagpur who’s CEO was awarded the Life time Health Achievement Award -2008.
- OCHRI is the only hospital of Nagpur to have been considered and accredited by Nagpur City Police to run and manage “Emergency Medical Services” at Nagpur as a joint endeavour.
The One & Only Hospital of Central India to claim above accomplishments within a short span of 13 years from inception. For Complete Ethical Quality Health Care The Tree stands in sun and give shade to others. Their fruits are also for others. Similarly good people go through all hardships for welfare of others.
Our Quality Policy commits us to provide rational health care to all stratas of society with uncompromising quality standards within available resources.
Under mentioned thrust areas describe our quality commitments:
- Strong Patient Focus.
- Bringing about a social awareness in health care.
- Fulfilling our social obligations as a premium health care institution.
- Continual improvement in the process of health care provision and all the processes of our quality management system.
- Involvement of all OCHRI personnel in our quality commitments.
To create a positive impact within available resource in the interest of patient care and to provide quality comprehensive curative and preventive medicare services.
His dream of bringing to Nagpur the state of the art medical equipment and fusing them with the most eminent medical specialists and trained & committed medical and paramedical staff to give birth to a unique healthcare hospital has been realized.
Shri Udaybhaskar Nair, M.Com. MBA, Chairman, Ravi Nair Hospitals Private Limited is outstanding first generation entrepreneur who has epitomized the dauntless entrepreneurial spirit and turn his dream into reality. After sowing the seeds of Nairsons Group, he nurtured the growth of the group. With his prescient mind and business sagacity, Shri Udaybhaskar Nair ushered Nairsons into a new growth phase in its development by diversifying into hospital and health care services. His success in bringing Orange City Hospital & Research Institute to its present exalted status has made him an icon for others to emulate. His sterling leadership qualities, remarkable foresight and prodigious capacity to motivate have turned Orange City Hospital & Research Institute into a trusted referral centre of India. Practice of high standards of business ethics, a fervent commitment to excellence and the glory of team work are the cornerstones of OCHRI. With his proactive approach, Shri Udaybhaskar Nair ensures that OCHRI is always a step ahead of the patient’s expectation and has a high sense of credibility worthy of confidence.
Sir / Madam
Heartfelt Greetings! At the outset, please accept our thanks for the confidence reposed. I am sure your kind self will continue to provide constant regular backing in future also in our goal to provide best possible Medicare services to needy patients from all over the globe. Your steady virtuous encouragement and patronization motivates us to cultivate our services as per your distinguished expectations. I do hope you are satisfied with the care & concern being dispensed to patients at OCHRI.
It was in 1996 that NAIRSONS GROUP led by Shri. Udaybhaskar Nair, Chairman diversified by investing in Hospital and healthcare services with the support of some likeminded esteemed medical faculties. They pioneered in bringing some of the latest state of the art medical equipment and fused them with some of the best professional talents in the medical activity. The result was the birth of Orange City Hospital and Research Institute on 21st October 1996, a multidisciplinary, hitech hospital with esteemed consultants, full time senior and experienced doctors, trained nursing staff, courteous dedicated ancillary staff, state of the art medical technology, and superlative critical care facilities.
Hi-tech equipment with back up of round the clock doctors: qualified workforce and proficient consultants are the hallmark of OCHRI. The goodwill of the hospital can be gauzed by the fact that critical ill patients are being referred to the OCHRI not only from Nagpur but all over central India. Orange City Hospital & Research Institute has gained distinct good will not only in central India but also has made a significant nation wide presence. Various national organizations now recognise the presence of OCHRI in most of the platforms.
You have always inspired and guided us until date your esteemed views and valuables suggestions have always been a yardstick for us. Hence your able further advice in this regard will be more than welcome. Thanking you again on behalf of Board and staff members of OCHRI family for boundless confidence dispensed on us. Assuring you again on behalf of our best services and seeking your exemplary support as always.
Warm regards and respects.
Dr. Anup Marar
The Board of Directors is headed by Shri. Udaybhaskar Nair as the Chairman along with others who are eminent personalities drawn from various fields. A businessman and social worker of national standing, Shri. Udaybhaskar Nair was also the Member of National Executive, Bhartiya Janata Party. He is also the major shareholder of Central India trusted regional news paper “Tarun Bharat”. He is also Chairman of National Human Care Foundation which organizes free camps and makes available monetary assistance to poor and needy patients.
Dr. Usha Nair
Dr. Usha Nair, MBBS apart from on being on the board of Directors, she is also head the department of Mammography. She is First Lady Doctor of central India who become qualified Lead Auditor for Quality Management system. She has been instrumental in establishing a state of art indigenous customized HMS spread of 90 unit LAN and medical record section at OCHRI.
Dr. Vidya Udaybhaskar
Dr. Vidya Udaybhaskar, MBBS, MBA is a Johns Hopkins University graduate. She has gained an excellent understanding of the healthcare sector. She is accustomed to the integration of new health care delivery systems and restructuring of work in an increasingly complex regulatory environment. Her diverse blend of skills and experience help to identify opportunities for innovation, improvement, and external collaborations on quality and safety. She focuses on determining optimal care by linking relevant measures of patient characteristics, processes, and outcome.